the best cover for your shipments
Theft, damage or loss are anomalies that can affect shipments. At e-motion, we give your business our full attention to monitoring these events. Thanks to the GOC®, our proprietary algorithm, we develop an efficiency index associated with each courier branch, which is constantly updated, and that allows us to identify the optimal courier for each shipment at any given time.
In the event of a theft, damage or loss of the shipment, we offer our customers the exclusive assistance and damage coverage service, Safe Shipping®, to minimize the economic impact of this type of event.
Carried out by our customer care team, Safe Shipping® includes:
- the collection of information from sender and receiver required for handling the claim
- the processing of necessary documents with the courier responsible for the transport
- the filling of necessary documentation for the request for coverage to the insurance company
- the reimbursement of the damage
Shipping and storing clothes in an appropriate and protected way, managing returns, performing quality control and reconditioning are among the main needs of the fashion industry, which is currently experiencing a significant increase in online sales worldwide.